Returns & Exchanges

At Matin Kim, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you may return or exchange eligible items within 14 days of the delivery date.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags, labels, and protective films are intact and the product is in unworn condition.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it to the outside of your package, covering any previous delivery markings.

4

Drop Off and Track

Hand over your package to the designated courier service and retain your tracking receipt until your refund or exchange has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing